FAQ

SHIPPING

When Will My Order Be Shipped?

Processing your orders takes 3-4 business days, then you will be sent your tracking number for your order.

 

How Long Does Shipping Take?

It will vary depending on your location and the shipping rate you choose at checkout. USA & Canada orders are can vary from 3-4 business days to 7-10 business days. Rest assured that you will receive your order and will be provided a tracking number.

 

What Shipping Carriers Do You Use?

We use USPS (United States Postal Service) and Canada Post.

 

How Can I Track My Order?

We will send tracking information to the email you used on your order once your items have shipped.

 

Where Do You Ship?

We ship to the USA and Canada.

 

How Can I Change My Order?

Made a mistake on your order or want to add something? Make sure you let you know via email as soon as possible: diehardnationstore@gmail.com

 

PAYMENT

What Are My Payment Options?

We accept PayPal, Visa, MasterCard, Discover, and American Express.

 

What Currency Do You Use For This Store?

Our store is in USD (US dollars) currency.

 

ORDERING

Do You Have Any Retail Stores?

We do NOT. All of our products are sold online.

 

How Safe Is It To Order Online?

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out PayPal and Shopify's payment processors security measures.

 

PRODUCTS

Are Your Products Licensed?

Yes, all of our products are 100% licensed by the NHL, MLB and the NFL.

 

Where Are Your Products Manufactured?

Our products are made in Canada, USA, Mexico and China.

 

 

Do you still have unanswered questions? Shoot us an email at diehardnationstore@gmail.com